Reference

cabang semar Privacy Policy for Your Account

Your account details, phone verification, and DANA or QRIS records receive clear handling under the cabang semar Privacy Policy.

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cabang semar cabang semar Privacy Policy for Your Account
CONTACT ROUTES

Where To Ask About Your Privacy Policy

A direct support path helps when you want to understand a record rather than guess what happened.

Account privacy request Use the account support path beside the cashier area to ask what account details…
Wallet record query For a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account record, provide the…
Security concern If a sign-in or phone verification event was not yours, contact us through the…
DATA PRACTICE

What We Protect Across Your Account

Our privacy work follows the account actions you can recognise: sign-in, phone verification, wallet matching, support contact, and browsing from a mobile device or desktop.

Account details

We collect the details needed to create and maintain your account, including contact data and the phone verification result.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference helps us match a payment event with your account.

Cookies and device data

Cookies and device signals help keep a mobile browser session connected to the right account and show security events such…

Account security

We use sign-in checks, phone verification, and event records to identify unusual access.

Retention of records

We retain account, payment reference, security, and support records only for as long as needed for the stated service purpose…

Requests and changes

You can ask us to access, correct, or clarify personal data through the support route.

Privacy Policy Answers for cabang semar

These Privacy Policy answers focus on the account and wallet questions you may search before opening an account. We keep the process practical: identify the relevant account step, share only the receipt or device detail needed, and use the support route when a request requires verification. The same approach applies on mobile and desktop in Indonesia, where local law permits.

The cabang semar Privacy Policy covers account details, phone verification, sign-in events, cookies, device data, support messages, and payment references. This includes records connected with DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity when needed for account or receipt checks.

Phone verification helps us confirm that an account access request belongs to the person who controls the registered contact. We store the verification result and related security event, not your private phone account credentials, and may repeat checks before changing account details where local law permits.

Yes. The Privacy Policy covers payment references from DANA and QRIS, along with OVO, GoPay, bank transfer, and virtual account records. We use the reference to match a receipt or wallet status with your account, while you should keep wallet PINs and banking passwords private.

Contact us through the account support path and state whether you want access, clarification, or a correction. Include your account identifier and the specific record, such as a phone detail or QRIS receipt reference. We verify ownership before responding or changing anything.

Cookies help maintain your sign-in session, remember security state, and support the path from phone verification to the account area. Browser settings let you restrict cookies, but doing so can interrupt access. The policy applies whether you use a mobile browser in Medan or desktop.

We keep account, payment reference, security, and support records for the period needed to operate the account, resolve disputes, or meet a legal duty. After that need ends, we delete, anonymise, or restrict the record according to the applicable retention process.

Use the account support route promptly and provide the approximate sign-in time, device type, and account identifier. Do not send your password, wallet PIN, or banking login. We may complete extra phone verification before discussing the event or applying an account change.

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